Difference between revisions of "Factory Reset"

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<div style="float: right;">
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{{recommended reading|Basic Wireless TTL|}}
Next recommended reading: [[Basic Wireless TTL]]
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If you are having any trouble with your radios or simply want to start fresh after making changes, a simple reset can be the best and easiest option. A reset will not change the radio's firmware.
</div>
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Sometimes you need to reset either the channels you are using, or reset the radio back to factory defaults.
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Note: there are no manual reset options for the PlusX, Plus II, or Plus radios. You can remove the batteries for 10 minutes to see if that may help if you are having trouble.
  
<videoflash>cm5ST8NmG-g|640</videoflash>
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== Factory Reset with the PocketWizard Utility Program ==
  
{|
+
'''For best results, we typically suggest doing a full manual reset as described below.'''
|
+
|}
+
  
 +
You also can perform a “Factory Reset” from within the [[PocketWizard Utility]] for your USB enabled radios. In addition, when you update your radios via the Utility, factory reset will be performed automatically which can be a real time saver.
 +
With ControlTL radios, your previous settings will be saved, and when possible, you will be able to re-load them after the firmware update and factory reset. A large jump in firmware versions or a specific change in the firmware may make it impossible to re-load, so be sure to write down any custom settings for Configuration 1 or Configuration 2 before you reset your radios so you can re-apply them after the upgrade.
  
There are two levels of RESET for ControlTL radios:
+
== Firmware Updates or Upgrades ==
  
 +
After updating your firmware, always perform a full manual reset. While the PocketWizard Utility performs a factory reset automatically when you upgrade the firmware, and has a Factory Reset button on the Update tab, a manual reset remains the recommended method after a firmware change, especially for the ControlTL radios. A reset (either manually or through the Utility program) will not change the firmware version.
  
RESET A, a Simple Reset, allows you to reset learned channels to the channels last set in the Utility (C.1 and C.2 configurations).  This reset option will retain all features set via the Utility. 
+
== Plus III/IIIe and Plus IV/IVe Reset ==
 
+
RESET B, a Factory Default Reset, will reset all features and channels to the Factory Default Settings. 
+
 
+
 
+
'''IMPORTANT:'''  Factory Reset and [[Learn Mode]] both use the TEST button for a long time.  If you are not sure if you are engaging Learn Mode or Factory Reset, read about the [[Status LED]] to see the difference.
+
 
+
 
+
 
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== Reset A - Reset Channels Only ==
+
 
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RESET A: Returns both C.1 and C.2 to the channels you last set in the PocketWizard Utility. Reset A is primarily used for resetting
+
channels that were taught in the field.
+
  
 
#Turn the radio off
 
#Turn the radio off
#While holding TEST, slide the power switch to C.1 (C.1 and C.2 are always reset together).
+
#While holding the test button turn on the radio by either pressing the power button (Plus III) or sliding the switch (Plus IV).
#Hold TEST for a few moments until you see 2 green blinks, then release TEST. The channels
+
#Continue holding the test button until everything is displayed on the screen.
are restored to their last Utility values. If you’ve never set the channels using the Utility, then
+
#Release the test button. The radio is now set to factory default.
the channels are restored to factory defaults.
+
Factory default settings: TxRx, Zones ABCD, and Channel 17 (for Legacy firmware) or Channel 01 (E Release firmware).
  
 
+
== MultiMAX / MultiMAX II Reset ==
== Reset B - Factory Defaults ==
+
 
+
RESET B Returns all of your radio’s settings, including channels and all settings from the [[PocketWizard Utility]], to factory defaults.
+
  
 
#Turn the radio off
 
#Turn the radio off
#While holding TEST, slide the power switch to C.1 (C.1 and C.2 are always reset together).
+
#While holding C, slide the power switch to TRANSMIT (TRANSMIT and RECEIVE are always reset together).
#Hold TEST for ~10 seconds until you see 4 green blinks, then release TEST. The radio is reset to factory defaults.
+
#When you see the "CLEAR/RESET" message on the LCD, release C. The radio is now reset to factory default.
  
[[File:FlexTT5_Factory_Reset.gif]]
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== MiniTT1, FlexTT5, and FlexTT6 Reset ==
 +
With the ControlTL radios, there are 2 levels of reset available. We typically suggest a full manual reset (Reset B) for most situations.
  
 +
RESET A, a Simple Reset, allows you to reset learned Channels to the Channels last set in the Utility (C1 and C2 configurations). This reset option will retain all features set via the Utility. 
  
== Factory Reset from within the Utility ==
+
RESET B, a Factory Default Reset, will reset all features and Channels to the Factory Default Settings. 
  
You now have the option to perform a “Factory Reset” from within the [[PocketWizard Utility]] for your ControlTL radio. In addition, when you update your radios via the Utility, factory reset will be performed automatically which can be a real time saver. Your previous settings will be saved, and when possible, you will be able to re-load them after the firmware update and factory reset.  A large jump in firmware versions or a specific change in the firmware may make it impossible to re-load, so be sure to write down any custom settings for Configuration 1 or Configuration 2 before you reset your radios so you can re-apply them after the upgrade.
+
'''IMPORTANT:'''  Factory Reset and [[Learn Mode]] both use the TEST button for a long time. If you are not sure if you are engaging Learn Mode or Factory Reset, read about the [[Status LED]] to see the difference.
  
 +
===Reset A - Reset Channels Only ===
  
== MultiMAX Factory Reset ==
+
RESET A: Returns both C1 and C2 to the Channels you last set in the PocketWizard Utility. Reset A is primarily used for resetting Channels that were taught in the field. It will not change Utility settings. A reset will not change the radio's firmware.
 
+
The procedure for resetting a MultiMAX to factory defaults is different from the procedure used for a ControlTL radio.
+
  
 
#Turn the radio off
 
#Turn the radio off
#While holding C, slide the power switch to TRANSMIT (TRANSMIT and RECEIVE are always reset together).
+
#While holding TEST, slide the power switch to C1 (C1 and C2 are always reset together).
#When you see the "CLEAR/RESET" message on the LCD, release C. The radio is reset to factory defaults.
+
#Keep holding TEST for a few seconds until you see 2 green blinks, then release TEST. You should see one green blink, then a pause, then the 2 green blinks.
 +
#Turn the radio off. It is now ready to be used again.
 +
The Channels are restored to their last Utility values. If you’ve never set the channels using the Utility, then the Channels are restored to factory defaults (Channel 1 for C1 - Configuration 1, Channel 2 for C2 - Configuration 2).
  
 +
=== Reset B - Factory Defaults (RECOMMENDED) ===
 +
<div style="float: right;"><videoflash>b1ZUvRgk-0Y&loop=0&rel=0&autoplay=0|225|155</videoflash></div>
 +
RESET B Returns all of your radio’s settings, including channels and all settings from the [[PocketWizard Utility]], to factory defaults. A reset will not change the radio's firmware.
  
 +
#Turn the radio off
 +
#While holding TEST, slide the power switch to C1 (C1 and C2 are always reset together).
 +
#Keep holding TEST for about 15 seconds until you see 4 green blinks, then release TEST. You should see 1 green blink, then a pause, then 2 green blinks, then a longer pause, then 4 green blinks.
 +
#Turn the radio off. It is now ready to be used again.
 +
The radio is now completely reset to factory defaults.
 +
<br>
 +
<br>
  
== Default Settings ==
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== ControlTL Default Settings ==
  
 
When you perform a Factory Reset, the settings below are used.  
 
When you perform a Factory Reset, the settings below are used.  
 
  
 
=== MiniTT1 and FlexTT5 Default Settings ===
 
=== MiniTT1 and FlexTT5 Default Settings ===
 
{{Utility Tab Quick Links}}
 
{{Utility Tab Quick Links}}
 
;[[Channel Tab]]
 
;[[Channel Tab]]
:C.1 = ControlTL Channel 1, Standard Channel 1
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:C.1 = ControlTL Transmit Channel = 1  
:C.2 = ControlTL Channel 2, Standard Channel 2  
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:::Standard Transmit Channel = 1
:ControlTL Transmit Priority at X-Sync = enabled  -  Nikon FlexTT5 Only
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:C.2 = ControlTL Transmit Channel = 2
:Use ControlTL for Rx Channel = enabled  -  FlexTT5 Only
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:::Standard Transmit Channel = 2  
 +
:ControlTL Transmit Priority at X-Sync = enabled  -  <span style="background:yellow">Nikon FlexTT5 Only</span>
 +
:Use ControlTL for Receive Channel = enabled -  FlexTT5 Only
 +
:C.1 = ControlTL Receive Channel = 1  -  FlexTT5 Only
 +
:::Standard Receive Channel = 1 (but disabled)  -  FlexTT5 Only
 +
:C.2 = ControlTL Receive Channel = 2  -  FlexTT5 Only
 +
:::Standard Receive Channel = 2 (but disabled) -  FlexTT5 Only
  
 
;[[Flash Tab]]
 
;[[Flash Tab]]
:Speedlite/Speedlight = Normal E-TTL/i-TTL
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:Rear Curtain Sync Begins At: = Off
 +
:Optimized Rear Curtain Sync / Manual Shutter Speeds = disabled
 +
:Speedlite = Normal E-TTL/i-TTL
 +
:Force TTL Master Mode = enabled  -  <span style="color:red">Canon MiniTT1 and FlexTT5 Only</span>
 +
:Pre-Flash Boost Mode = Disable Pre-Flash Boost - <span style="color:red">Canon MiniTT1 and FlexTT5 Only</span>
 
:Remote Beeper = No Change On Wakeup
 
:Remote Beeper = No Change On Wakeup
:Remote Optical = No Change On Wakeup
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:Remote Optical Trigger = No Change On Wakeup
  
;[[Sync Timing Tab]]
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;[[HyperSync/HSS Tab]]
:[[HyperSync]] Offset = 0
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:HyperSync Only (Disable HSS/FP) = disabled
:[[High Speed Sync]] (HSS/FP) Disable Mode = not enabled
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:HSS/FP Begins At (HyperSync Ends) = 1/250th
 +
:HyperSync Flash Duration for Standard Channels = 7
 +
:Manual HyperSync For Standard Channels = disabled
 +
:Manual HyperSync Offset (slider) = 0 (but disabled)
 +
 
 +
:AC9 Flash = AB800  -  FlexTT5 Only
 +
:Optimize HyperSync Automation For: = Reduced Clipping  -  FlexTT5 Only
 +
:P2 HyperSync Flash Duration = 7  -  FlexTT5 Only
  
 
;[[PowerTracking Tab]]
 
;[[PowerTracking Tab]]
Line 88: Line 102:
 
:Aperture Centered On: = F:11 (but disabled)
 
:Aperture Centered On: = F:11 (but disabled)
 
:ISO Centered On: = ISO 100 (but disabled)
 
:ISO Centered On: = ISO 100 (but disabled)
 +
:AC9 Flash Exposure Compensation = 0.0  -  FlexTT5 Only
  
 
;[[Modeling Tab]]
 
;[[Modeling Tab]]
:Modeling Light Control = enabled
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:Modeling Light Control = disabled
:Control Mode = Camera Wake
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:Control Mode = Camera Wake (but disabled)
:Modeling Light Autotrack = enabled
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:Modeling Light Autotrack = disabled
 
:Modeling Light Active = 100% (but disabled)
 
:Modeling Light Active = 100% (but disabled)
:Modeling Light Sleep = enabled
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:Modeling Light Sleep = disabled
:Modeling Light Sleep = 10%
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:Modeling Light Sleep = 10% (but disabled)
:Modeling Light Sleep Delay After Camera Sleeps = 30 secs
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:Modeling Light Sleep Delay After Camera Sleeps = 30 secs (but disabled)
 +
:Modeling Light Delay After AF-Assist = 2 secs (but disabled)
  
 
;[[Sleep Tab]]
 
;[[Sleep Tab]]
:Remote TTL Flash Sleep = not enabled
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:Remote TTL Flash Sleep = disabled
:Remote TTL Flash Delay = 600 secs/10 minutes (but disabled)
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:Remote TTL Flash Delay = 600 secs (but disabled)
:Local Flash Sleep = not enabled -  FlexTT5 Only
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:Local Flash Sleep = disabled -  FlexTT5 Only
:Local Flash Delay = 600 secs/10 minutes (but disabled)  -  FlexTT5 Only
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:Local Flash Delay = 600 secs (but disabled)  -  FlexTT5 Only
  
 
;[[Misc Tab]]
 
;[[Misc Tab]]
:Basic Trigger Mode = not enabled
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:Basic Trigger Mode = disabled
:Transmitter Only Mode = not enabled -  FlexTT5 Only
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:Transmitter Only = disabled -  FlexTT5 Only
:Disable Shoe Communications = not enabled -  FlexTT5 Only
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:Disable Shoe Communications = disabled -  FlexTT5 Only
:Top Shoe Detection Mode = AC3/AC9  -  Canon MiniTT1 and FlexTT5 Only
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:SpeedCycler = disabled
:Camera Model = Auto  -  Canon MiniTT1 and FlexTT5 Only
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:Top Shoe Detection Mode = AC3/AC9  -  <span style="color:red">Canon MiniTT1 and FlexTT5 Only</span>
 +
:Camera Model = Auto  -  <span style="color:red">Canon MiniTT1 and FlexTT5 Only</span>
  
 
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=== [[PowerST4]] Default Settings ===
=== PowerST4 Default Settings ===
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NOTE: The PowerST4 can only be reset via the PocketWizard Utility program.
 
;[[Channel Tab]]
 
;[[Channel Tab]]
 
:Use ControlTL for Rx Channel = enabled
 
:Use ControlTL for Rx Channel = enabled
:C.1 = ControlTL Channel 1, Standard Channel 1
+
:ControlTL Channel 1, Standard Channel 1
  
;Exposure Tab
+
;[[Exposure Tab]]
 
:Exposure Compensation = 0.0
 
:Exposure Compensation = 0.0
  
Line 124: Line 141:
 
:Modeling Light Sleep Delay = 600 secs/10 minutes
 
:Modeling Light Sleep Delay = 600 secs/10 minutes
  
 +
;[[Misc Tab]]
 +
:Ranger RX Head Selection = S-Head
 +
:Digital 1200/2400RX Head Selection = Digital S
  
=== MultiMAX Default Settings ===
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===[[PowerMC2]] Default Settings===
 +
NOTE: The PowerMC2 can only be reset via the PocketWizard Utility program.
  
;Coming Soon
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;[[Exposure Tab]]
 +
:Flash Exposure Compensation = 0
 +
 
 +
;[[Sleep Tab]]
 +
:Modeling Light Sleep Mode = enabled
 +
:Modeling Light Sleep Delay = 600 secs
 +
:Hibernate Mode = enabled
 +
:Hibernate Delay = 60 min

Latest revision as of 14:40, 5 August 2022

Next recommended reading: Basic Wireless TTL

If you are having any trouble with your radios or simply want to start fresh after making changes, a simple reset can be the best and easiest option. A reset will not change the radio's firmware.

Note: there are no manual reset options for the PlusX, Plus II, or Plus radios. You can remove the batteries for 10 minutes to see if that may help if you are having trouble.

Factory Reset with the PocketWizard Utility Program

For best results, we typically suggest doing a full manual reset as described below.

You also can perform a “Factory Reset” from within the PocketWizard Utility for your USB enabled radios. In addition, when you update your radios via the Utility, factory reset will be performed automatically which can be a real time saver. With ControlTL radios, your previous settings will be saved, and when possible, you will be able to re-load them after the firmware update and factory reset. A large jump in firmware versions or a specific change in the firmware may make it impossible to re-load, so be sure to write down any custom settings for Configuration 1 or Configuration 2 before you reset your radios so you can re-apply them after the upgrade.

Firmware Updates or Upgrades

After updating your firmware, always perform a full manual reset. While the PocketWizard Utility performs a factory reset automatically when you upgrade the firmware, and has a Factory Reset button on the Update tab, a manual reset remains the recommended method after a firmware change, especially for the ControlTL radios. A reset (either manually or through the Utility program) will not change the firmware version.

Plus III/IIIe and Plus IV/IVe Reset

  1. Turn the radio off
  2. While holding the test button turn on the radio by either pressing the power button (Plus III) or sliding the switch (Plus IV).
  3. Continue holding the test button until everything is displayed on the screen.
  4. Release the test button. The radio is now set to factory default.

Factory default settings: TxRx, Zones ABCD, and Channel 17 (for Legacy firmware) or Channel 01 (E Release firmware).

MultiMAX / MultiMAX II Reset

  1. Turn the radio off
  2. While holding C, slide the power switch to TRANSMIT (TRANSMIT and RECEIVE are always reset together).
  3. When you see the "CLEAR/RESET" message on the LCD, release C. The radio is now reset to factory default.

MiniTT1, FlexTT5, and FlexTT6 Reset

With the ControlTL radios, there are 2 levels of reset available. We typically suggest a full manual reset (Reset B) for most situations.

RESET A, a Simple Reset, allows you to reset learned Channels to the Channels last set in the Utility (C1 and C2 configurations). This reset option will retain all features set via the Utility.

RESET B, a Factory Default Reset, will reset all features and Channels to the Factory Default Settings.

IMPORTANT: Factory Reset and Learn Mode both use the TEST button for a long time. If you are not sure if you are engaging Learn Mode or Factory Reset, read about the Status LED to see the difference.

Reset A - Reset Channels Only

RESET A: Returns both C1 and C2 to the Channels you last set in the PocketWizard Utility. Reset A is primarily used for resetting Channels that were taught in the field. It will not change Utility settings. A reset will not change the radio's firmware.

  1. Turn the radio off
  2. While holding TEST, slide the power switch to C1 (C1 and C2 are always reset together).
  3. Keep holding TEST for a few seconds until you see 2 green blinks, then release TEST. You should see one green blink, then a pause, then the 2 green blinks.
  4. Turn the radio off. It is now ready to be used again.

The Channels are restored to their last Utility values. If you’ve never set the channels using the Utility, then the Channels are restored to factory defaults (Channel 1 for C1 - Configuration 1, Channel 2 for C2 - Configuration 2).

Reset B - Factory Defaults (RECOMMENDED)

RESET B Returns all of your radio’s settings, including channels and all settings from the PocketWizard Utility, to factory defaults. A reset will not change the radio's firmware.

  1. Turn the radio off
  2. While holding TEST, slide the power switch to C1 (C1 and C2 are always reset together).
  3. Keep holding TEST for about 15 seconds until you see 4 green blinks, then release TEST. You should see 1 green blink, then a pause, then 2 green blinks, then a longer pause, then 4 green blinks.
  4. Turn the radio off. It is now ready to be used again.

The radio is now completely reset to factory defaults.

ControlTL Default Settings

When you perform a Factory Reset, the settings below are used.

MiniTT1 and FlexTT5 Default Settings

Utility Tab Quick Links
Update
Channel
Flash
HyperSync/HSS
PowerTracking
Modeling
Sleep
Misc
Exposure
Channel Tab
C.1 = ControlTL Transmit Channel = 1
Standard Transmit Channel = 1
C.2 = ControlTL Transmit Channel = 2
Standard Transmit Channel = 2
ControlTL Transmit Priority at X-Sync = enabled - Nikon FlexTT5 Only
Use ControlTL for Receive Channel = enabled - FlexTT5 Only
C.1 = ControlTL Receive Channel = 1 - FlexTT5 Only
Standard Receive Channel = 1 (but disabled) - FlexTT5 Only
C.2 = ControlTL Receive Channel = 2 - FlexTT5 Only
Standard Receive Channel = 2 (but disabled) - FlexTT5 Only
Flash Tab
Rear Curtain Sync Begins At: = Off
Optimized Rear Curtain Sync / Manual Shutter Speeds = disabled
Speedlite = Normal E-TTL/i-TTL
Force TTL Master Mode = enabled - Canon MiniTT1 and FlexTT5 Only
Pre-Flash Boost Mode = Disable Pre-Flash Boost - Canon MiniTT1 and FlexTT5 Only
Remote Beeper = No Change On Wakeup
Remote Optical Trigger = No Change On Wakeup
HyperSync/HSS Tab
HyperSync Only (Disable HSS/FP) = disabled
HSS/FP Begins At (HyperSync Ends) = 1/250th
HyperSync Flash Duration for Standard Channels = 7
Manual HyperSync For Standard Channels = disabled
Manual HyperSync Offset (slider) = 0 (but disabled)
AC9 Flash = AB800 - FlexTT5 Only
Optimize HyperSync Automation For: = Reduced Clipping - FlexTT5 Only
P2 HyperSync Flash Duration = 7 - FlexTT5 Only
PowerTracking Tab
PowerTracking = Full Manual
Aperture Centered On: = F:11 (but disabled)
ISO Centered On: = ISO 100 (but disabled)
AC9 Flash Exposure Compensation = 0.0 - FlexTT5 Only
Modeling Tab
Modeling Light Control = disabled
Control Mode = Camera Wake (but disabled)
Modeling Light Autotrack = disabled
Modeling Light Active = 100% (but disabled)
Modeling Light Sleep = disabled
Modeling Light Sleep = 10% (but disabled)
Modeling Light Sleep Delay After Camera Sleeps = 30 secs (but disabled)
Modeling Light Delay After AF-Assist = 2 secs (but disabled)
Sleep Tab
Remote TTL Flash Sleep = disabled
Remote TTL Flash Delay = 600 secs (but disabled)
Local Flash Sleep = disabled - FlexTT5 Only
Local Flash Delay = 600 secs (but disabled) - FlexTT5 Only
Misc Tab
Basic Trigger Mode = disabled
Transmitter Only = disabled - FlexTT5 Only
Disable Shoe Communications = disabled - FlexTT5 Only
SpeedCycler = disabled
Top Shoe Detection Mode = AC3/AC9 - Canon MiniTT1 and FlexTT5 Only
Camera Model = Auto - Canon MiniTT1 and FlexTT5 Only

PowerST4 Default Settings

NOTE: The PowerST4 can only be reset via the PocketWizard Utility program.

Channel Tab
Use ControlTL for Rx Channel = enabled
ControlTL Channel 1, Standard Channel 1
Exposure Tab
Exposure Compensation = 0.0
Sleep Tab
Modeling Light Sleep Mode = enabled
Modeling Light Sleep Delay = 600 secs/10 minutes
Misc Tab
Ranger RX Head Selection = S-Head
Digital 1200/2400RX Head Selection = Digital S

PowerMC2 Default Settings

NOTE: The PowerMC2 can only be reset via the PocketWizard Utility program.

Exposure Tab
Flash Exposure Compensation = 0
Sleep Tab
Modeling Light Sleep Mode = enabled
Modeling Light Sleep Delay = 600 secs
Hibernate Mode = enabled
Hibernate Delay = 60 min