Factory Reset

Next recommended reading: Basic Wireless TTL

If you are having any trouble with your radios or simply want to start fresh after making changes, a simple reset can be the best and easiest option. A reset will not change the radio's firmware.

Note: there are no manual reset options for the PlusX, Plus II, or Plus radios. You can remove the batteries for 10 minutes to see if that may help if you are having trouble.

Factory Reset with the PocketWizard Utility Program

For best results, we typically suggest doing a full manual reset as described below.

You also can perform a “Factory Reset” from within the PocketWizard Utility for your USB enabled radios. In addition, when you update your radios via the Utility, factory reset will be performed automatically which can be a real time saver. With ControlTL radios, your previous settings will be saved, and when possible, you will be able to re-load them after the firmware update and factory reset. A large jump in firmware versions or a specific change in the firmware may make it impossible to re-load, so be sure to write down any custom settings for Configuration 1 or Configuration 2 before you reset your radios so you can re-apply them after the upgrade.

Firmware Updates or Upgrades

After updating your firmware, always perform a full manual reset. While the PocketWizard Utility performs a factory reset automatically when you upgrade the firmware, and has a Factory Reset button on the Update tab, a manual reset remains the recommended method after a firmware change, especially for the ControlTL radios. A reset (either manually or through the Utility program) will not change the firmware version.

Plus III/IIIe and Plus IV/IVe Reset

1. Turn the radio off
2. While holding the test button turn on the radio by either pressing the power button (Plus III) or sliding the switch (Plus IV).
3. Continue holding the test button until everything is all the segments light up and are displayed on the screen.
4. Release the test button. The radio is now set to factory default.

Factory default settings: TxRx, Zones ABCD, and Channel 17 (for Legacy firmware) or Channel 01 (E Release firmware).

MultiMAX / MultiMAX II Reset

1. Turn the radio off
2. While holding C, slide the power switch to TRANSMIT (TRANSMIT and RECEIVE are always reset together).
3. When you see the "CLEAR/RESET" message on the LCD, release C. The radio is now reset to factory default.

MiniTT1, FlexTT5, and FlexTT6 Reset

With the ControlTL radios, there are 2 levels of reset available. We typically suggest a full manual reset (Reset B) for most situations.

RESET A, a Simple Reset, allows you to reset learned Channels to the Channels last set in the Utility (C1 and C2 configurations). This reset option will retain all features set via the Utility.

RESET B, a Factory Default Reset, will reset all features and Channels to the Factory Default Settings.

IMPORTANT: Factory Reset and Learn Mode both use the TEST button for a long time. If you are not sure if you are engaging Learn Mode or Factory Reset, read about the Status LED to see the difference.

Reset A - Reset Channels Only

RESET A: Returns both C1 and C2 to the Channels you last set in the PocketWizard Utility. Reset A is primarily used for resetting Channels that were taught in the field. It will not change Utility settings. A reset will not change the radio's firmware.

1. Turn the radio off
2. While holding TEST, slide the power switch to C1 (C1 and C2 are always reset together).
3. Keep holding TEST for a few seconds until you see 2 green blinks, then release TEST. You should see one green blink, then a pause, then the 2 green blinks.
4. Turn the radio off. It is now ready to be used again.

The Channels are restored to their last Utility values. If you’ve never set the channels using the Utility, then the Channels are restored to factory defaults (Channel 1 for C1 - Configuration 1, Channel 2 for C2 - Configuration 2).

Reset B - Factory Defaults (RECOMMENDED)

RESET B Returns all of your radio’s settings, including channels and all settings from the PocketWizard Utility, to factory defaults. A reset will not change the radio's firmware.

1. Turn the radio off
2. Hold in the TEST button and slide the power switch to C1 (C1 and C2 are always reset together).
3. Keep holding TEST for about 15 seconds until you see 4 green blinks, then release TEST. During this process, you should see 1 green blink (or a red green if you have E Release firmware), then a pause, then 2 green blinks, then a longer pause, then 4 green blinks.
4. Turn the radio off. It is now ready to be used again.

The radio is now completely reset to factory defaults.

ControlTL Default Settings

When you perform a Factory Reset, the settings below are used.

MiniTT1 and FlexTT5 Default Settings

Utility Tab Quick Links

Update

Channel

Flash

HyperSync/HSS

PowerTracking

Modeling

Sleep

Misc

Exposure

Channel Tab

C.1 = ControlTL Transmit Channel = 1

Standard Transmit Channel = 1

C.2 = ControlTL Transmit Channel = 2

Standard Transmit Channel = 2

ControlTL Transmit Priority at X-Sync = enabled - Nikon FlexTT5 Only

Use ControlTL for Receive Channel = enabled - FlexTT5 Only

C.1 = ControlTL Receive Channel = 1 - FlexTT5 Only

Standard Receive Channel = 1 (but disabled) - FlexTT5 Only

C.2 = ControlTL Receive Channel = 2 - FlexTT5 Only

Standard Receive Channel = 2 (but disabled) - FlexTT5 Only

Flash Tab

Rear Curtain Sync Begins At: = Off

Optimized Rear Curtain Sync / Manual Shutter Speeds = disabled

Speedlite = Normal E-TTL/i-TTL

Force TTL Master Mode = enabled - Canon MiniTT1 and FlexTT5 Only

Pre-Flash Boost Mode = Disable Pre-Flash Boost - Canon MiniTT1 and FlexTT5 Only

Remote Beeper = No Change On Wakeup

Remote Optical Trigger = No Change On Wakeup

HyperSync/HSS Tab

HyperSync Only (Disable HSS/FP) = disabled

HSS/FP Begins At (HyperSync Ends) = 1/250th

HyperSync Flash Duration for Standard Channels = 7

Manual HyperSync For Standard Channels = disabled

Manual HyperSync Offset (slider) = 0 (but disabled)

AC9 Flash = AB800 - FlexTT5 Only

Optimize HyperSync Automation For: = Reduced Clipping - FlexTT5 Only

P2 HyperSync Flash Duration = 7 - FlexTT5 Only

PowerTracking Tab

PowerTracking = Full Manual

Aperture Centered On: = F:11 (but disabled)

ISO Centered On: = ISO 100 (but disabled)

AC9 Flash Exposure Compensation = 0.0 - FlexTT5 Only

Modeling Tab

Modeling Light Control = disabled

Control Mode = Camera Wake (but disabled)

Modeling Light Autotrack = disabled

Modeling Light Active = 100% (but disabled)

Modeling Light Sleep = disabled

Modeling Light Sleep = 10% (but disabled)

Modeling Light Sleep Delay After Camera Sleeps = 30 secs (but disabled)

Modeling Light Delay After AF-Assist = 2 secs (but disabled)

Sleep Tab

Remote TTL Flash Sleep = disabled

Remote TTL Flash Delay = 600 secs (but disabled)

Local Flash Sleep = disabled - FlexTT5 Only

Local Flash Delay = 600 secs (but disabled) - FlexTT5 Only

Misc Tab

Basic Trigger Mode = disabled

Transmitter Only = disabled - FlexTT5 Only

Disable Shoe Communications = disabled - FlexTT5 Only

SpeedCycler = disabled

Top Shoe Detection Mode = AC3/AC9 - Canon MiniTT1 and FlexTT5 Only

Camera Model = Auto - Canon MiniTT1 and FlexTT5 Only

PowerST4 Default Settings

NOTE: The PowerST4 can only be reset via the PocketWizard Utility program.

Channel Tab

Use ControlTL for Rx Channel = enabled

ControlTL Channel 1, Standard Channel 1

Exposure Tab

Exposure Compensation = 0.0

Sleep Tab

Modeling Light Sleep Mode = enabled

Modeling Light Sleep Delay = 600 secs/10 minutes

Misc Tab

Ranger RX Head Selection = S-Head

Digital 1200/2400RX Head Selection = Digital S

PowerMC2 Default Settings

NOTE: The PowerMC2 can only be reset via the PocketWizard Utility program.

Exposure Tab

Flash Exposure Compensation = 0

Sleep Tab

Modeling Light Sleep Mode = enabled

Modeling Light Sleep Delay = 600 secs

Hibernate Mode = enabled

Hibernate Delay = 60 min