Difference between revisions of "Getting Started"

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(Created page with "== Before You Begin == If this is the first time you are using a remote TTL flash system, we recommend you consult your camera and flash manuals for the basics of positionin...")
 
(→‎2. Check for Updates: added 2.740 and 2.840 release notes)
 
(135 intermediate revisions by 8 users not shown)
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== Before You Begin ==
+
__NOTOC__
 +
'''Thank you for using PocketWizard radios!'''
  
−
If this is the first time you are using a remote [[TTL]] flash system, we recommend you consult your camera and flash manuals for the basics of positioning your flash units.
+
PocketWizard radios run on sophisticated firmware that is updated regularly. While the radios are shipped from the factory with the most updated version, sometimes new firmware is released between the time of it leaving our warehouse to being sold to a consumer.  
  
−
Review the owner’s manuals for your camera and flash system. For most basic functions when using Canon or Nikon’s system with PocketWizard's, operation is identical. Important exceptions will be noted in this wiki.
+
It's important to make sure you have the newest firmware and that all of your radios are using the same version. To check and update the radios, you'll first need to install the PocketWizard Utility onto your computer then update them through the program. Follow the steps below, just click the Expand option on the option that matches your equipment. You will need a [https://pocketwizard.com/products/replacement-mini-b-to-usb-cable-2/ standard mini B to mini USB data cable] to update the radios.
  
 +
{| class ="wikitable" style="background-color: #fccccc;"
 +
|'''IMPORTANT NOTE:''' PocketWizard now has two different frequency protocols. Legacy firmware has been our standard for the past 30 years. The E Release is our new system and was introduced in September 2019.
 +
'''YOUR RADIOS MUST ALL USE THE SAME FIRMWARE PROTOCOL OR THEY WILL NOT WORK TOGETHER.''' Please see the [[PocketWizard Firmware|PocketWizard Firmware]] page for details.
 +
|}
  
−
=== Turn Everything OFF ===
+
{| class ="wikitable"
 +
|New! Raven '''[https://pocketwizard.com/products-radios-raven/ Learn more]'''
  
−
All equipment should be turned OFF when making connections. If not, unwanted triggering may occur when inserting or removing a flash or connecting a camera cable. 
+
[[File:Raven.png]]
 +
|}
  
−
'''Turn OFF your PocketWizard radios, electronic flash units, cameras, etc., before changing batteries in the flashes, cameras, or radios.'''  See the [[Batteries]] section for more information.
+
====1. Download the PocketWizard Utility====
  
 +
<div class="toccolours mw-collapsible mw-collapsed" style="width:50%">
 +
'''Windows'''
 +
<div class="mw-collapsible-content">
 +
<p style="color:Red;"><b>Attention Google Chrome Browser Users:</b><span style="color:Black;">Occasionally there are times when Google Chrome will not properly download the files linked below by simply clicking on the links. To resolve this issue, right-click on the links and select "Save link as...", then select a location to download the file to. The download will proceed normally from there. Or you can copy the link for the PocketWizard Utility program and paste it into a new tab, which should also start the download. </span></p>
 +
# To update Legacy firmware in your radios or to upgrade to the E Release, first download the [https://utility.lpadesign.com/utility/PocketWizard%20Utility%20Setup%20v2.10.exe PocketWizard Utility Setup 2.10] for Windows versions 7 (SP1), 8.1, and 10.
 +
#* You will need to uninstall the previous version of the PocketWizard Utility before installing Version 2.10. Click [[PocketWizard Utility FAQ#Try a complete uninstall and re-install of the Utility|here]] for instructions.
 +
# Save the setup program to the directory of your choice (usually the Downloads folder)
 +
# Run the setup program and follow the installation instructions.  HIGHLY RECOMMENDED - Right click the setup program and "Run as Administrator"
 +
# The PocketWizard Utility is now installed in your Start Menu.  Find it there and run it!  You can delete the setup program. HIGHLY RECOMMENDED - Right click the program and "Run as Administrator"
  
−
ControlTL radios use information presented by the camera and flash when the camera wakes up.  If you do not power off your gear when making changes to your equipment, like adding a flash or accessory to the top shoe or changing the camera body in use, then this information is missed and the radios may not perform properly.  If you do not power off the equipment, try letting your camera enter a sleep cycle when making equipment changes: wait for the meters to turn off in the viewfinder (entering sleep), then half-press the shutter to exit sleep.  This may restore proper operation.
+
</div>
 +
</div>
  
 +
<div class="toccolours mw-collapsible mw-collapsed" style="width:50%">
 +
'''Mac'''
 +
<div class="mw-collapsible-content">
 +
<p style="color:Red;"><b>Attention Google Chrome Browser Users:</b><span style="color:Black;">Occasionally there are times when Google Chrome will not properly download the files linked below by simply clicking on the links. To resolve this issue, right-click on the links and select "Save link as...", then select a location to download the file to. The download will proceed normally from there. Or you can copy the link for the PocketWizard Utility program and paste it into a new tab, which should also start the download. </span></p>
 +
# To update Legacy firmware in your radios or to upgrade to the E Release, first download the correct Utility.
 +
##If you have macOS Monterey (12), Big Sur (11), Catalina (10.15), or Mojave (10.14), you can use our 64-bit Utility. We have not tested Ventura (13) yet but have not had any reported issues. Click here to download [https://utility.lpadesign.com/utility/PocketWizard%20Utility%20Installer%202.12.dmg PocketWizard Utility Installer 2.12]. The release notes can be downloaded [https://wiki.pocketwizard.com/images/8/8f/Utility_2.12_beta.pdf here].
 +
##If you are using an older version of macOS, you can download our 32-bit version. For OS X and macOS versions 10.8 (Mountain Lion) through High Sierra (10.12), use [https://utility.lpadesign.com/utility/PocketWizard%20Utility%20Installer%202.10.dmg PocketWizard Utility Installer 2.10]. Mojave (10.14) can use either version of the Utility.
 +
# Save the Installer Disk Image file (.dmg) to the directory of your choice (usually the Downloads folder)
 +
# Open the downloaded .dmg file
 +
# Run the PocketWizard installer package within the Disk Image, and follow the installation prompts
 +
# The PocketWizard Utility is now installed in your Applications folder.  Find it there and run it!  You can delete the Installer Disk Image file (.dmg)
  
 +
</div>
 +
</div>
 +
<br>
  
−
=== First Shot ===
+
====2. Check for Updates====
 +
'''IMPORTANT NOTE:''' When you click the Update radio button, for most radios, you will see 2 firmware protocol options available - "Free" (Legacy firmware) or "Paid" (E Release firmware). You can see more details about the firmware options [[PocketWizard Firmware | here]]. All of your radios must use the same firmware protocol.
 +
 +
<br>
 +
<div class="toccolours mw-collapsible mw-collapsed" style="width:50%">
 +
'''MiniTT1, FlexTT5, FlexTT6, PowerST4, and PowerMC2'''
 +
<div class="mw-collapsible-content">
 +
# Launch the PocketWizard Utility
 +
# Connect your radio to your computer via a mini-B to USB data cable
 +
# The connected radio will be displayed in the top left of the Utility window.
 +
# Under the Update Tab, click "Update Firmware", which will download the latest firmware version, and prompt to update the firmware in the connected radio. For the FlexTT5, FlexTT6, and PowerMC2, you can choose between Legacy ("free") or E Release ("paid"). Please see the [[PocketWizard Firmware]] page for details. The MiniTT1 and PowerST4 cannot be upgraded to the E Release. All of your radios must use the same protocol, either Legacy or E Release, as the systems use different frequencies. Click on the box you want.
 +
## For Legacy Firmware: click OK. Click OK in the confirmation window
 +
## For E Release Firmware: enter your email address in the field provided and click Find and Apply License. If it finds the license, proceed to install the firmware. Once installed, the Firmware License will be tied to that serial number and it is non-transferable. If it does not find the license, you may need to purchase one. Visit our [https://wiki.pocketwizard.com/index.php?title=PocketWizard_E_Release#How_do_I_update_to_the_E_Release.3F E Release Firmware] page to learn more about licenses.
 +
# The Utility will update the firmware in the connected radio. Do not disconnect the radio while the progress bars are visible.
 +
# After the Utility confirms a successful firmware update, disconnect the radio from your computer. You do not need to "eject" the radio.
 +
# Perform a Factory Reset of your radio, by holding TEST as you power on the radio for about 15 seconds, until you see 4 green blinks in a row. [[Factory Reset|Click here to view a video of this reset process]]
 +
# Repeat the above steps for all of your radios, making sure all firmware versions match the Current Versions listed below.
  
−
The first exposure after making initial connections or powering on may not be properly exposed. The first shot is a camera calibration shot for Canon radios. '''Always test fire at least twice!'''
+
</div>
 +
</div>
 +
<div class="toccolours mw-collapsible mw-collapsed" style="width:50%">
 +
'''Plus III / IIIe or Plus IV / IVe'''
 +
<div class="mw-collapsible-content">
 +
# Launch the PocketWizard Utility
 +
# Connect your radio to your computer via a mini-B to USB data cable
 +
# Once the Utility recognizes your radio, the connected radio will be displayed in the top left of the Utility window. You will also see the firmware, hardware, and loader versions of the unit.
 +
# Under the Update Tab, click "Update Firmware", which will download the latest firmware version, and prompt to update the firmware in the connected radio. You can choose between Legacy ("free") or E Release ("paid"). Please see the [[PocketWizard Firmware]] page for details. All of your radios must use the same protocol, either Legacy or E Release, as the systems use different frequencies. Click the box to select the option you want.
 +
## For Legacy Firmware: click OK. Click OK in the confirmation window
 +
## For E Release Firmware: enter your email address in the field provided and click Find and Apply License. If it finds the license, proceed to install the firmware. Once installed, the Firmware License will be tied to that serial number and it is non-transferable. If it does not find the license, you may need to purchase one. Visit our [https://wiki.pocketwizard.com/index.php?title=PocketWizard_E_Release#How_do_I_update_to_the_E_Release.3F E Release Firmware] page to learn more about licenses.
 +
# The Utility will update the firmware in the connected radio. Do not disconnect the radio while the progress bars are visible.
 +
# After the Utility confirms a successful firmware update, disconnect the radio from your computer, and make sure the radio is turned off. You do not need to "eject" the radio.
 +
# Perform a Factory Reset of your radio, by holding the TEST button as you power on the radio.
 +
# Repeat the above steps for all of your radios, making sure all firmware versions match the Current Versions listed below.
 +
</div>
 +
</div>
 +
<div class="toccolours mw-collapsible mw-collapsed" style="width:50%">
 +
'''MultiMAX, MultiMAX II'''
 +
<div class="mw-collapsible-content">
 +
# Launch the PocketWizard Utility and connect a mini-B to USB data cable to the computer but not to your MultiMAX.
 +
# Enable USB Mode on the MultiMAX:
 +
#* Turn off the MultiMAX
 +
#* Hold the Backlight button (between TEST and MENU), and connect the mini-B to USB data cable to your MultiMAX.
 +
#* Continue to hold the Backlight button, and move the power switch to Transmit
 +
#* Release the Backlight button. The LED on top of the radio should blink.
 +
# The connected radio will be displayed in the top left of the Utility window.
 +
# Note the current Firmware Version of the connected radio. If the Firmware Version matches the Current Versions listed below, skip steps below and proceed to the next radio. NOTE: The E Release is not available for the MultiMAX or MultiMAX II. These radios can only use the Legacy firmware.
 +
# Under the Update Tab, click Check for Updates, which will download the latest firmware version, and prompt to update the firmware in the connected radio.
 +
# The Utility will update the firmware in the connected radio. Do not disconnect the radio while the progress bars are visible.
 +
# After the Utility confirms a successful firmware update, disconnect the radio from your computer, and move the power switch off. You do not need to "eject" the radio.
 +
# Perform a Factory Reset of your radio, by holding the C key as you power on the radio.
 +
# Repeat the above steps for all of your radios, making sure all firmware versions match the Current Versions listed below.
 +
</div>
 +
</div>
  
 +
<div class="toccolours mw-collapsible mw-collapsed" style="width:50%">
 +
'''Current Firmware Versions'''
 +
<div class="mw-collapsible-content">
  
−
=== Transmitters ===
+
{| class="wikitable" style="text-align: center;"
 +
!''Radio''
 +
!''Firmware Version''
 +
!''Release Date''
 +
!''Release Notes''
 +
|-
 +
|style="text-align: left;"|MiniTT1 / FlexTT5 Canon
 +
|{{Latestcanon}}
 +
|6/8/2017
 +
|[https://wiki.pocketwizard.com/images/b/bc/MiniTT1_FlexTT5_Canon_6.905_Firmware_Release_Notes.pdf Release Notes]
 +
|-
 +
|style="text-align: left;"|MiniTT1 / FlexTT5 Nikon
 +
|{{Latestnikon}}
 +
|4/26/2019
 +
|[https://wiki.pocketwizard.com/images/2/25/MiniTT1_FlexTT5_Nikon_3.906.pdf Release Notes]
 +
|-
 +
|style="text-align: left;"|FlexTT5 Panasonic
 +
|{{Latestpanasonic}}
 +
|8/24/2017
 +
|[https://wiki.pocketwizard.com/images/6/66/Panasonic_FlexTT5_Firmware_Release_Notes_1.132.pdf Release Notes]
 +
|-
 +
|style="text-align: left;"|FlexTT6 Canon
 +
|{{Latestflextt6}}
 +
|8/24/2017
 +
|[https://wiki.pocketwizard.com/images/b/b5/FlexTT6_Canon_7.003_Firmware_Release_Notes.pdf Release Notes]
 +
|-
 +
|style="text-align: left;"|PowerMC2
 +
|{{Latestmc2}}
 +
|6/11/2013
 +
|[https://www.pocketwizard.com/upload/photos/883PowerMC2_Firmware_ReleaseNotes_2.400.pdf Release Notes]
 +
|-
 +
|style="text-align: left;"|PowerST4
 +
|{{Latestst4}}
 +
|6/11/2013
 +
|[https://www.pocketwizard.com/upload/photos/1076ST4_Firmware_Release_Notes_5.400.pdf Release Notes]
 +
|-
 +
|style="text-align: left;"|Plus III
 +
|{{LatestP3}}
 +
|4/26/2019
 +
|[https://wiki.pocketwizard.com/images/d/de/Plus_III_1.210_firmware_release_notes_v2.pdf Release Notes]
 +
|-
 +
|style="text-align: left;"|Plus IIIe
 +
|'''2.740/2.840'''
 +
|5/30/2023
 +
|[https://wiki.pocketwizard.com/index.php?title=File:Plus_III_2.740_and_2.840_firmware_release_notes.pdf Release Notes]
 +
|-
 +
|style="text-align: left;"|Plus IV
 +
|{{LatestP4}}
 +
|3/1/2016
 +
|
 +
|-
 +
|style="text-align: left;"|Plus IVe
 +
|'''2.605'''
 +
|12/11/2019
 +
|[https://wiki.pocketwizard.com/index.php?title=File:Plus_IVe_2.605_firmware_release_notes.pdf Release Notes]
 +
|-
 +
|style="text-align: left;"|MultiMAX
 +
|{{Latestmax}}
 +
|4/1/2014
 +
|[https://www.pocketwizard.com/upload/photos/733MM3_Eng_Man_LPF100v1.5_plus_Add_7.5v1.1_7.51RN_2.pdf Manual]
 +
|-
 +
|style="text-align: left;"|MultiMAX II
 +
|{{LatestMM2}}
 +
|4/26/2019
 +
|[https://wiki.pocketwizard.com/images/9/9c/MultiMAX_II_Firmware_Release_Notes_8.111.pdf Release Notes]
 +
|}
 +
</div>
 +
</div>
 +
<br>
 +
<br>
 +
Information about current Beta firmware (if any) is [[Beta_Firmware|available here]].
 +
<br>
 +
<br>
  
−
You may use a FlexTT5 as a transmitter instead of a MiniTT1 in all scenarios.
+
====3. First Time Setup====
 +
<br>
 +
<div class="toccolours mw-collapsible mw-collapsed" style="width:50%">
 +
'''MiniTT1, FlexTT5, & FlexTT6 - Canon'''
 +
<div class="mw-collapsible-content">
 +
# For the radio that will be used as the transmitter attached to your camera, change the Camera Model setting to match the camera the radio will be attached to for Configuration C1. This setting is located under the Misc tab when your radio is connected to the PocketWizard Utility. Make sure to Apply Changes in the bottom left of the Utility window after applying this setting. Once the radio has briefly disappeared and reappeared in the Utility window (which confirms the settings have been applied to the radio), you can disconnect the USB cable. [[File:Misc.jpg|500px|center|Misc Tab]]  This step is only required once, or when the camera model changes.
 +
{{CanonQuick}}
 +
</div>
 +
</div>
 +
<div class="toccolours mw-collapsible mw-collapsed" style="width:50%">
 +
'''MiniTT1 & FlexTT5 - Nikon'''
 +
<div class="mw-collapsible-content">
 +
# Set your camera to use Auto-FP. On most Nikon Cameras, this is Custom Function e1, located under the Pencil menu. This setting should be set to the slowest shutter speed with the "(Auto FP)" option. Most Nikon cameras will use "1/250 (Auto FP)", although some will be 1/200 (Auto FP)".
 +
# Connect your receiving flashes to their respective FlexTT5's. Turn the flash on, and set it to the normal TTL mode - NOT "Master" or "Slave" mode. Then, turn the FlexTT5 on to Configuration C1. Within a few seconds, a low power flash will be emitted from the directly-connected flash, confirming the flash and FlexTT5 are communicating through the hotshoe properly.
 +
# Connect the transmitting MiniTT1 or FlexTT5 to your camera. Turn the radio on to Configuration C1.
 +
# Turn on the camera, and set to 1/160th shutter speed. Take a test shot with the camera at this shutter speed - the remote flash will fire, but may not sync properly (this is a Calibration Shot for the radio). Take a second test shot, and your remote flashes will fire a TTL exposure!
  
 +
Step 1 is only required once, or when you set up a new camera. The normal power-up sequence is Steps 2-4.
  
−
=== Channels ===
+
These steps are for basic TTL operation.
 +
Using an AC3? [https://wiki.pocketwizard.com/index.php?title=Ac3 Continue Here]
 +
Using a Master Nikon flash? [https://wiki.pocketwizard.com/index.php?title=Advanced_Wireless_TTL Continue Here]
 +
</div>
 +
</div>
  
−
Make sure all PocketWizard radios are set to the same PocketWizard channels. The PocketWizard channel is used instead of Nikon or Canon’s communication channel. See the [[Channels]] section for more information.
+
<div class="toccolours mw-collapsible mw-collapsed" style="width:50%">
 +
'''PowerST4'''
 +
<div class="mw-collapsible-content">
 +
# Connect your PowerST4 to your remote Elinchrom Flash, and power on the flash unit. The radio will power on when the flash is turned on.
 +
# Follow the above instructions for starting up a Canon or Nikon transmitting radio.
 +
# You will now be triggering your PowerST4! Use the in-camera Flash Exposure Compensation settings to adjust the power levels.
  
 +
You can also use your AC3 or Canon / Nikon master flash controls to adjust the manual power level of the connected flash. See the respective links above.
 +
</div>
 +
</div>
  
−
=== Don't use REMOTE or SLAVE mode ===
+
<div class="toccolours mw-collapsible mw-collapsed" style="width:50%">
 +
'''PowerMC2'''
 +
<div class="mw-collapsible-content">
 +
# Connect your PowerMC2 to your remote Einstein flash, and power on the flash unit. The radio will power on when the flash is turned on.
 +
# Use the Einstein's LCD to change the Channel and Zone settings to channel: "CTL-01" and "Zone A"
 +
# Follow the above instructions for starting up a Canon or Nikon transmitting radio.
 +
# You will now be triggering your PowerMC2! Use the in-camera Flash Exposure Compensation settings to adjust the power levels.
  
−
Always set your remote TTL flashes to standard i-TTL/E-TTL mode.  Do not use MASTER, REMOTE, or SLAVE modes on your remote flashes.  The ControlTL system talks to your flash via the hot shoe and SLAVE/REMOTE modes do not communicate through the shoe.
+
You can also use your AC3 or Canon / Nikon master flash controls to adjust the manual power level of the connected flash. See the respective links above.
 +
</div>
 +
</div>
  
−
'''Canon''' flashes set to <SLAVE> and connected to FlexTT5 radios will have slave mode automatically turned off, but will still function as slaves correctly.  
+
<div class="toccolours mw-collapsible mw-collapsed" style="width:50%">
 +
'''Plus III, Plus IV, MultiMAX, MultiMAX II'''
 +
<div class="mw-collapsible-content">
 +
# With all equipment powered off, connect your remote radio to the camera or flash you'd like to trigger (with appropriate [https://www.pocketwizard.com/products/cable_accessory/ cable])
 +
# Connect your transmitting radio to the hotshoe of your camera (or for a remote camera, simply have the radio in your hand)
 +
# Power on the remote radio, the remote flash, and the transmitting radio.
 +
# Ensure the Plus III/IV's are set to TxRx mode, or for a MultiMAX that the transmitting radio is set to Transmit, and the receiver to Receive mode.
 +
# Set the Channels and Zones to match.
 +
# Take a test shot, or press the TEST button, and the remote unit will fire!
 +
</div>
 +
</div>
  
−
'''Nikon''' flashes set to REMOTE and connected to FlexTT5 will not function as remotes.
+
<br>
  
−
Set the remote/slave group A, B, or C, via the FlexTT5 Zone Switch.
+
====4. Further Reading====
 +
<br>
 +
For more information about specific topics, continue reading here:
  
 +
:[[PocketWizard Firmware]] Explains the difference between Legacy and E Release firmware.
  
−
== Powering On ==
+
:[[PocketWizard E Release]] Information about our new firmware protocol and how to upgrade or downgrade your radios.
  
−
#Turn OFF all your PocketWizard radios, electronic flashes, cameras, etc., before making connections.
+
:[[Channels]] Details about the frequency each PocketWizard Channel uses.
−
#When all equipment is connected, turn ON your equipment starting from the top and working your way down.
+
−
##Turn on your flash first
+
−
##Next, turn on the PocketWizard radio by setting the power switch to C.1 or C.2.  Verify
+
−
radio blinks normally (short blink every 2 seconds)<br/>(see [[Configurations]] for more information on C.1 and C.2)
+
−
##Turn on your camera last
+
  
−
The first exposure after making initial connections and powering on may not be properly exposed. The first shot is a camera calibration shot for Canon. Always test at least twice.
+
:[[HyperSync]] How to achieve higher sync speeds with studio strobes.
  
−
NOTE: A few flash adjustments may not be available when the flash is in the shoe of a powered on MiniTT1 or FlexTT5 and sitting on an active camera. For example, you cannot take a 580EX II out of <MASTER> mode if the flash is in the hot shoe of a powered on remote FlexTT5. Turn the MiniTT1 or FlexTT5 off, wait for the camera to sleep, or remove the flash from the shoe to access these special mode changes.
+
 
 +
And for more radio-specific information, start here:
 +
 
 +
:[[Plus III FAQ]]
 +
 
 +
:[[PlusX FAQ]]
 +
 
 +
:[[MultiMAX FAQ]]
 +
 
 +
:[[MiniTT1 and FlexTT5 FAQ]]
 +
 
 +
:[[PowerMC2 FAQ]]
 +
 
 +
:[[PowerST4 FAQ]]
 +
 
 +
:[[PocketWizard Utility FAQ]]

Latest revision as of 14:45, 10 February 2024

Thank you for using PocketWizard radios!

PocketWizard radios run on sophisticated firmware that is updated regularly. While the radios are shipped from the factory with the most updated version, sometimes new firmware is released between the time of it leaving our warehouse to being sold to a consumer.

It's important to make sure you have the newest firmware and that all of your radios are using the same version. To check and update the radios, you'll first need to install the PocketWizard Utility onto your computer then update them through the program. Follow the steps below, just click the Expand option on the option that matches your equipment. You will need a standard mini B to mini USB data cable to update the radios.

IMPORTANT NOTE: PocketWizard now has two different frequency protocols. Legacy firmware has been our standard for the past 30 years. The E Release is our new system and was introduced in September 2019.

YOUR RADIOS MUST ALL USE THE SAME FIRMWARE PROTOCOL OR THEY WILL NOT WORK TOGETHER. Please see the PocketWizard Firmware page for details.

New! Raven Learn more

Raven.png

1. Download the PocketWizard Utility

Windows

Attention Google Chrome Browser Users:Occasionally there are times when Google Chrome will not properly download the files linked below by simply clicking on the links. To resolve this issue, right-click on the links and select "Save link as...", then select a location to download the file to. The download will proceed normally from there. Or you can copy the link for the PocketWizard Utility program and paste it into a new tab, which should also start the download.

  1. To update Legacy firmware in your radios or to upgrade to the E Release, first download the PocketWizard Utility Setup 2.10 for Windows versions 7 (SP1), 8.1, and 10.
    • You will need to uninstall the previous version of the PocketWizard Utility before installing Version 2.10. Click here for instructions.
  2. Save the setup program to the directory of your choice (usually the Downloads folder)
  3. Run the setup program and follow the installation instructions. HIGHLY RECOMMENDED - Right click the setup program and "Run as Administrator"
  4. The PocketWizard Utility is now installed in your Start Menu. Find it there and run it! You can delete the setup program. HIGHLY RECOMMENDED - Right click the program and "Run as Administrator"

Mac

Attention Google Chrome Browser Users:Occasionally there are times when Google Chrome will not properly download the files linked below by simply clicking on the links. To resolve this issue, right-click on the links and select "Save link as...", then select a location to download the file to. The download will proceed normally from there. Or you can copy the link for the PocketWizard Utility program and paste it into a new tab, which should also start the download.

  1. To update Legacy firmware in your radios or to upgrade to the E Release, first download the correct Utility.
    1. If you have macOS Monterey (12), Big Sur (11), Catalina (10.15), or Mojave (10.14), you can use our 64-bit Utility. We have not tested Ventura (13) yet but have not had any reported issues. Click here to download PocketWizard Utility Installer 2.12. The release notes can be downloaded here.
    2. If you are using an older version of macOS, you can download our 32-bit version. For OS X and macOS versions 10.8 (Mountain Lion) through High Sierra (10.12), use PocketWizard Utility Installer 2.10. Mojave (10.14) can use either version of the Utility.
  2. Save the Installer Disk Image file (.dmg) to the directory of your choice (usually the Downloads folder)
  3. Open the downloaded .dmg file
  4. Run the PocketWizard installer package within the Disk Image, and follow the installation prompts
  5. The PocketWizard Utility is now installed in your Applications folder. Find it there and run it! You can delete the Installer Disk Image file (.dmg)


2. Check for Updates

IMPORTANT NOTE: When you click the Update radio button, for most radios, you will see 2 firmware protocol options available - "Free" (Legacy firmware) or "Paid" (E Release firmware). You can see more details about the firmware options here. All of your radios must use the same firmware protocol.


MiniTT1, FlexTT5, FlexTT6, PowerST4, and PowerMC2

  1. Launch the PocketWizard Utility
  2. Connect your radio to your computer via a mini-B to USB data cable
  3. The connected radio will be displayed in the top left of the Utility window.
  4. Under the Update Tab, click "Update Firmware", which will download the latest firmware version, and prompt to update the firmware in the connected radio. For the FlexTT5, FlexTT6, and PowerMC2, you can choose between Legacy ("free") or E Release ("paid"). Please see the PocketWizard Firmware page for details. The MiniTT1 and PowerST4 cannot be upgraded to the E Release. All of your radios must use the same protocol, either Legacy or E Release, as the systems use different frequencies. Click on the box you want.
    1. For Legacy Firmware: click OK. Click OK in the confirmation window
    2. For E Release Firmware: enter your email address in the field provided and click Find and Apply License. If it finds the license, proceed to install the firmware. Once installed, the Firmware License will be tied to that serial number and it is non-transferable. If it does not find the license, you may need to purchase one. Visit our E Release Firmware page to learn more about licenses.
  5. The Utility will update the firmware in the connected radio. Do not disconnect the radio while the progress bars are visible.
  6. After the Utility confirms a successful firmware update, disconnect the radio from your computer. You do not need to "eject" the radio.
  7. Perform a Factory Reset of your radio, by holding TEST as you power on the radio for about 15 seconds, until you see 4 green blinks in a row. Click here to view a video of this reset process
  8. Repeat the above steps for all of your radios, making sure all firmware versions match the Current Versions listed below.

Plus III / IIIe or Plus IV / IVe

  1. Launch the PocketWizard Utility
  2. Connect your radio to your computer via a mini-B to USB data cable
  3. Once the Utility recognizes your radio, the connected radio will be displayed in the top left of the Utility window. You will also see the firmware, hardware, and loader versions of the unit.
  4. Under the Update Tab, click "Update Firmware", which will download the latest firmware version, and prompt to update the firmware in the connected radio. You can choose between Legacy ("free") or E Release ("paid"). Please see the PocketWizard Firmware page for details. All of your radios must use the same protocol, either Legacy or E Release, as the systems use different frequencies. Click the box to select the option you want.
    1. For Legacy Firmware: click OK. Click OK in the confirmation window
    2. For E Release Firmware: enter your email address in the field provided and click Find and Apply License. If it finds the license, proceed to install the firmware. Once installed, the Firmware License will be tied to that serial number and it is non-transferable. If it does not find the license, you may need to purchase one. Visit our E Release Firmware page to learn more about licenses.
  5. The Utility will update the firmware in the connected radio. Do not disconnect the radio while the progress bars are visible.
  6. After the Utility confirms a successful firmware update, disconnect the radio from your computer, and make sure the radio is turned off. You do not need to "eject" the radio.
  7. Perform a Factory Reset of your radio, by holding the TEST button as you power on the radio.
  8. Repeat the above steps for all of your radios, making sure all firmware versions match the Current Versions listed below.

MultiMAX, MultiMAX II

  1. Launch the PocketWizard Utility and connect a mini-B to USB data cable to the computer but not to your MultiMAX.
  2. Enable USB Mode on the MultiMAX:
    • Turn off the MultiMAX
    • Hold the Backlight button (between TEST and MENU), and connect the mini-B to USB data cable to your MultiMAX.
    • Continue to hold the Backlight button, and move the power switch to Transmit
    • Release the Backlight button. The LED on top of the radio should blink.
  3. The connected radio will be displayed in the top left of the Utility window.
  4. Note the current Firmware Version of the connected radio. If the Firmware Version matches the Current Versions listed below, skip steps below and proceed to the next radio. NOTE: The E Release is not available for the MultiMAX or MultiMAX II. These radios can only use the Legacy firmware.
  5. Under the Update Tab, click Check for Updates, which will download the latest firmware version, and prompt to update the firmware in the connected radio.
  6. The Utility will update the firmware in the connected radio. Do not disconnect the radio while the progress bars are visible.
  7. After the Utility confirms a successful firmware update, disconnect the radio from your computer, and move the power switch off. You do not need to "eject" the radio.
  8. Perform a Factory Reset of your radio, by holding the C key as you power on the radio.
  9. Repeat the above steps for all of your radios, making sure all firmware versions match the Current Versions listed below.

Current Firmware Versions

Radio Firmware Version Release Date Release Notes
MiniTT1 / FlexTT5 Canon 6.905 6/8/2017 Release Notes
MiniTT1 / FlexTT5 Nikon 3.909 4/26/2019 Release Notes
FlexTT5 Panasonic 1.132 8/24/2017 Release Notes
FlexTT6 Canon 7.003 8/24/2017 Release Notes
PowerMC2 2.402/3 (FCC/CE) 6/11/2013 Release Notes
PowerST4 5.400 6/11/2013 Release Notes
Plus III 1.212 4/26/2019 Release Notes
Plus IIIe 2.740/2.840 5/30/2023 Release Notes
Plus IV 1.500 3/1/2016
Plus IVe 2.605 12/11/2019 Release Notes
MultiMAX 7.53 4/1/2014 Manual
MultiMAX II 8.117 4/26/2019 Release Notes



Information about current Beta firmware (if any) is available here.

3. First Time Setup


MiniTT1, FlexTT5, & FlexTT6 - Canon

  1. For the radio that will be used as the transmitter attached to your camera, change the Camera Model setting to match the camera the radio will be attached to for Configuration C1. This setting is located under the Misc tab when your radio is connected to the PocketWizard Utility. Make sure to Apply Changes in the bottom left of the Utility window after applying this setting. Once the radio has briefly disappeared and reappeared in the Utility window (which confirms the settings have been applied to the radio), you can disconnect the USB cable.
    Misc Tab
    This step is only required once, or when the camera model changes.
  2. Turn everything off and install fresh batteries
  3. Set up your remotes:
    1. Slide your Speedlite onto a FlexTT5 and lock it down
    2. Turn the Speedlite on, and set it to ETTL - don't use "Master" or "Slave"
    3. Turn the FlexTT5 on to C.1 - a low power flash confirms it's ready
  4. Slide your MiniTT1 or FlexTT5 onto your camera and turn it on to C.1
  5. Turn on the camera, set the shutter speed to 1/160th, and shoot a calibration shot to prime the radios - the remote Speedlite won't fire
  6. Start shooting TTL pictures!

You're all set!

This is Basic Wireless TTL. Adjust your camera's Flash Exposure Compensation to change the power level of your Speedlite. You can't adjust power levels using the camera's [Flash control] menu settings, but there are easier and more powerful options:

Next recommended reading: MiniTT1 and FlexTT5

MiniTT1 & FlexTT5 - Nikon

  1. Set your camera to use Auto-FP. On most Nikon Cameras, this is Custom Function e1, located under the Pencil menu. This setting should be set to the slowest shutter speed with the "(Auto FP)" option. Most Nikon cameras will use "1/250 (Auto FP)", although some will be 1/200 (Auto FP)".
  2. Connect your receiving flashes to their respective FlexTT5's. Turn the flash on, and set it to the normal TTL mode - NOT "Master" or "Slave" mode. Then, turn the FlexTT5 on to Configuration C1. Within a few seconds, a low power flash will be emitted from the directly-connected flash, confirming the flash and FlexTT5 are communicating through the hotshoe properly.
  3. Connect the transmitting MiniTT1 or FlexTT5 to your camera. Turn the radio on to Configuration C1.
  4. Turn on the camera, and set to 1/160th shutter speed. Take a test shot with the camera at this shutter speed - the remote flash will fire, but may not sync properly (this is a Calibration Shot for the radio). Take a second test shot, and your remote flashes will fire a TTL exposure!

Step 1 is only required once, or when you set up a new camera. The normal power-up sequence is Steps 2-4.

These steps are for basic TTL operation. Using an AC3? Continue Here Using a Master Nikon flash? Continue Here

PowerST4

  1. Connect your PowerST4 to your remote Elinchrom Flash, and power on the flash unit. The radio will power on when the flash is turned on.
  2. Follow the above instructions for starting up a Canon or Nikon transmitting radio.
  3. You will now be triggering your PowerST4! Use the in-camera Flash Exposure Compensation settings to adjust the power levels.

You can also use your AC3 or Canon / Nikon master flash controls to adjust the manual power level of the connected flash. See the respective links above.

PowerMC2

  1. Connect your PowerMC2 to your remote Einstein flash, and power on the flash unit. The radio will power on when the flash is turned on.
  2. Use the Einstein's LCD to change the Channel and Zone settings to channel: "CTL-01" and "Zone A"
  3. Follow the above instructions for starting up a Canon or Nikon transmitting radio.
  4. You will now be triggering your PowerMC2! Use the in-camera Flash Exposure Compensation settings to adjust the power levels.

You can also use your AC3 or Canon / Nikon master flash controls to adjust the manual power level of the connected flash. See the respective links above.

Plus III, Plus IV, MultiMAX, MultiMAX II

  1. With all equipment powered off, connect your remote radio to the camera or flash you'd like to trigger (with appropriate cable)
  2. Connect your transmitting radio to the hotshoe of your camera (or for a remote camera, simply have the radio in your hand)
  3. Power on the remote radio, the remote flash, and the transmitting radio.
  4. Ensure the Plus III/IV's are set to TxRx mode, or for a MultiMAX that the transmitting radio is set to Transmit, and the receiver to Receive mode.
  5. Set the Channels and Zones to match.
  6. Take a test shot, or press the TEST button, and the remote unit will fire!


4. Further Reading


For more information about specific topics, continue reading here:

PocketWizard Firmware Explains the difference between Legacy and E Release firmware.
PocketWizard E Release Information about our new firmware protocol and how to upgrade or downgrade your radios.
Channels Details about the frequency each PocketWizard Channel uses.
HyperSync How to achieve higher sync speeds with studio strobes.


And for more radio-specific information, start here:

Plus III FAQ
PlusX FAQ
MultiMAX FAQ
MiniTT1 and FlexTT5 FAQ
PowerMC2 FAQ
PowerST4 FAQ
PocketWizard Utility FAQ
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