This wiki, written exclusively by the PocketWizard support team, is for helping photographers use and understand their PocketWizard radios. This Wiki has 3 main purposes:
How to set up your new PocketWizards,
Technical support and troubleshooting, and
Detailed information about your specific radio.
You can use the search box up above to help you find something, or you can choose from one of the options below.
NOTE: You can use Google Translate to view this Wiki in a different language. Go to translate.google.com, then type wiki.pocketwizard.com into the box. Click the arrow in the box to see the new page.
Note: If you just purchased a new Plus IIIe, Plus IVe, Nikon FlexTT5, or PowerMC2 and it is not working with your previously purchased PocketWizard radio, it may be because they are using a different line of firmware than previously purchased PocketWizard radios. You can learn about our new firmware here.
Check your firmware! Go to the Getting Started page to download our Utility and update your radios. (note: PlusX users may skip this step)
Register your radios! A PocketWizard radio purchased new from an authorized dealer has a 2 year warranty against manufacturer's defects. Extend your warranty to 3 years by registering them online!
Helpful links for technical support questions and common features
Our new firmware upgrade is a game changer! This is paid upgrade for the Plus III and Plus IV radios but you may be eligible for a free license-click here for details!
This is a living document. As features change and grow, so will this wiki. If you have a question that is not answered here (or you just can't find it!), contact us directly: Inquiries
You may also want to visit PocketWizard.com. It's a nice place, too.