PocketWizard Firmware

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Revision as of 12:44, 31 December 2019 by Heathers (Talk | contribs) (New page explaining E Release vs Legacy firmware)

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Hello and thank you for buying a new PocketWizard radio!

All PocketWizard radios use our Legacy Firmware. This patented technology was created over 25 years ago and is used by thousands of photographers around the world. We are known for being the most reliable radio trigger available and our radios are used by professionals and amateurs alike.

In September 2019, we introduced our E Series firmware, which will be our new protocol going forward. This new firmware was developed using the newest technology and takes everything PocketWizard radio does and makes it better. The E Release give users longer range, better reliability, and more features than ever before. The 2 versions of firmware will not communicate with each other, as they use different Channels and coding. However, you should be able to use your radios together. Please see below for details about your new radio’s firmware.

How can I tell what firmware my new PocketWizard has installed?

  • E Release radios will have an E Release logo sticker (an “e” with radio waves) on the back or bottom of the unit as well as on the box.
  • When you power on the radio, the LED will flash differently
    • E Release Firmware: you will see a red green red green blink pattern
    • Legacy Firmware: you will see one bold green blink

I just bought a new PocketWizard and it has the E Release firmware installed, what does that mean?

  • If this is your first set of PocketWizards, thank you and welcome to the family! If all of your radios have the E Release, just hop over to the Getting Started page and follow the directions!
  • If you already have some PocketWizard radios and want to use this radio with your other radios, you have 2 options:
    • If your other radios are eligible for the E Release, you can purchase licenses for each radio to take advantage of the new technology. Please see our E Release page for details.
    • If your other radios do not have E series firmware, you can downgrade this radio to the Legacy firmware. Please see our E Release page for details. You can upgrade or downgrade this radio via the Utility as needed.

I just bought a new PocketWizard and it doesn’t have the E Release firmware installed, what does that mean?

  • If you bought a new Plus III or Plus IV unit after September 1, 2019, you may be eligible for a free upgrade. Please see our E Release page for details about updating your radio.
  • If you bought a different type of radio, such as a FlexTT5, FlexTT6, MultiMAX II, or PowerMC2, you may be able to update your radio to the E Release in the future. Currently the E Release is only available for Plus III and Plus IV radios, though we are working on firmware for other models in the future.
  • You can also use your radio “as is”. You do not need to upgrade your radio if you don’t wish to do so.

Thank you for buying a new PocketWizard and if you have more questions about the E Release or updating your radios, please take a look at the E Release or contact us for more information. Happy Shooting!