MultiMAX FAQ - Revision history

Heathers: /* I have old MultiMAXes without USB ports. Can I get my radios updated? */ fixed broken contact link

2021-09-20T16:39:01Z

‎I have old MultiMAXes without USB ports. Can I get my radios updated?: fixed broken contact link

Heathers: /* I have old MultiMAXes without USB ports. Can I get my radios updated? */ changed wording so it says you can't really update them

2020-09-26T20:18:09Z

‎I have old MultiMAXes without USB ports. Can I get my radios updated?: changed wording so it says you can't really update them

Heathers: /* How do I put my MultiMAX into USB Mode to Update Firmware? */

2019-03-11T15:37:14Z

‎How do I put my MultiMAX into USB Mode to Update Firmware?

Heathers: /* How do I put my MultiMAX into USB Mode? */

2019-03-11T15:36:58Z

‎How do I put my MultiMAX into USB Mode?

Patrick: /* How do I put my MultiMAX into USB Mode? How do I reset my radio without the Utility? */

2014-08-05T17:15:57Z

‎How do I put my MultiMAX into USB Mode? How do I reset my radio without the Utility?

Steve: Created page with "Do you have a question about your MultiMAX? Check out these Frequently Asked Questions, compiled by [http://www.pocketwizard.com/contact/inquiry/ PocketWizard tech support..."

2014-03-19T19:59:50Z

Created page with "Do you have a question about your MultiMAX? Check out these Frequently Asked Questions, compiled by [http://www.pocketwizard.com/contact/inquiry/ PocketWizard tech support..."

New page

Do you have a question about your [[MultiMAX]]? Check out these Frequently Asked Questions, compiled by [http://www.pocketwizard.com/contact/inquiry/ PocketWizard tech support].

====How can I increase my range?====

Check out our [Long Range Performance] page for tips.

Consider using the [[MultiMAX]] feature Long Range Mode. Read more in the [http://www.pocketwizard.com/support/manual/ MultiMAX Owner’s Manual].

For extreme long distances, consider using the MultiMAX’s Repeater feature. Read more in the [http://www.pocketwizard.com/support/manual/ MultiMAX Owner’s Manual].

====What’s a Custom ID? Do I need one?====

A Custom ID is like a private [[Channels|Channel]], unique to your [[MultiMAX|MultiMAXes]]. If you expect to work in a location where other photographers might be using the same channels as yourself, you may opt to have a Custom ID installed into your [[MultiMAX|MultiMAXes]].

Shooting high-profile multi-user sporting events can put you in a situation where even the 32 channels on the [[MultiMAX]] are not enough. This is a rare case, however, and most [[MultiMAX]] users can work under a variety of conditions without needing Custom IDs.

Contact PocketWizard tech support with requests for Custom IDs.

====How do I sync multiple cameras to a single flash event?====

Equalization, or synchronizing multiple cameras to the same flash, requires precision timing. Even though we perceive camera triggering activity as instantaneous, it is not. Even the flash, which appears to provide light only for an instant, has a time duration (flash duration) that needs to be factored into synchronization calculations.

Every camera has a delay from the time it is triggered until the shutter is fully open. The trigger can originate from either the camera’s trigger button or via the motor drive port. This delay is called "lag time" and it can be different from camera to camera and may even vary between two cameras of the exact same model. If two cameras are triggered at exactly the same time their shutters will be open at different moments. If one camera is attached to a flash, the other camera’s shutter will probably not be open at the right moment to capture the flash.

Some cameras are not suitable for equalization. For best equalization a camera must have a consistent lag time. If a camera’s lag time varies widely or unpredictably from shot to shot then it may not be possible to synchronize that camera. This is not a flaw of either the camera or the [[MultiMAX]]. A varying lag time in a camera is considered acceptable operation for the majority of photographic situations. Cameras are usually designed to respond predictably shot to shot, but are not necessarily or specifically designed to do so with the precision needed for equalization.

You can read more in the [http://www.pocketwizard.com/support/manual/ MultiMAX Owner’s Manual], on page 42.

====How do I make a remote camera capture multiple images at its fastest frame rate?====

By setting a longer Contact Time on your receiving radio, a remote camera will fire at its fastest frame rate for as long as contact is held.

You can read more about Contact Time in the [http://www.pocketwizard.com/support/manual/ MultiMAX Owner’s Manual], on page 26.

====How do I use the MultiMAX for Bulb exposures on my remote camera?====

You can use Contact Time to make Bulb exposures with a receiving [[MultiMAX]]. Set the Contact Time for the desired bulb exposure time and set the camera to Bulb or B mode. When triggered, the shutter will remain open for the Contact Time.

====Can I engage remote pre-release with my MultiMAX? How?====

Yes! Activating a Zone on a transmitting [[MultiMAX]] will engage pre-release on compatible remotes on that Zone.

When the [[MultiMAX]] is used a receiver, it will respond to a Plus III’s remote half-press. You can read more about this on the [[Plus III Half-Press Compatibility]] page.

====What cable do I need?====

You can use the [http://www.pocketwizard.com/support/cable_finder/ Cable Finder] at [http://www.pocketwizard.com/ PocketWizard.com] to find the right cable for lots of different cameras and flashes.

Contact [http://www.pocketwizard.com/contact/inquiry/ PocketWizard tech support] if you still have questions.

====I need my MultiMAX to stay powered on for a long time. What can I do?====

Consider powering your [[MultiMAX]] via USB with a [http://www.pocketwizard.com/products/cable_accessory/accessories/pw-ac-usb/ PW-AC-USB Adapter].

If your [[MultiMAX]] needs to remain on for more than 40 hours (without receiving any triggers) be sure to set "Always On" in the Other Functions menu.

====I have old MultiMAXes without USB ports. Can I get my radios updated?====

Yes! Contact [http://www.pocketwizard.com/contact/inquiry/ PocketWizard tech support] for a quote.

====How do I put my MultiMAX into USB Mode? How do I reset my radio without the Utility?====

With the radio powered off, press and hold the backlight button as you connect your [[MultiMAX]] via USB. The LED will continuously blink red to indicate that the radio has entered USB Mode.

Reset your [[MultiMAX]] by powering it on and then pressing * B D. You will be asked to confirm by pressing C. You can also reset the [[MultiMAX]] by holding C while power the unit on.

@@ Line 66: / Line 66: @@
 ====I have old MultiMAXes without USB ports. Can I get my radios updated?====
-There are 4 different hardware versions of MultiMAX radios. If your unit has firmware 3.27, 4.04, or 6.11, the radio already has the newest firmware for its hardware version. These are typically not able to be updated at this point. If you would like to consider upgrading your older MultiMAX to a new PocketWizard radio, please contact [http://www.pocketwizard.com/contact/inquiry/ PocketWizard tech support] for options.
+There are 3 different hardware versions of MultiMAX radios without USB ports. If your unit has firmware 3.27, 4.04, or 6.11, the radio already has the newest firmware for its hardware version. These are typically not able to be updated at this point. If you would like to consider upgrading your older MultiMAX to a new PocketWizard radio, please contact [https://pocketwizard.com/contact/ PocketWizard tech support] for options.
 ====How do I put my MultiMAX into USB Mode to update firmware?====

@@ Line 66: / Line 66: @@
 ====I have old MultiMAXes without USB ports. Can I get my radios updated?====
-Yes! Contact [http://www.pocketwizard.com/contact/inquiry/ PocketWizard tech support] for a quote.
+There are 4 different hardware versions of MultiMAX radios. If your unit has firmware 3.27, 4.04, or 6.11, the radio already has the newest firmware for its hardware version. These are typically not able to be updated at this point. If you would like to consider upgrading your older MultiMAX to a new PocketWizard radio, please contact [http://www.pocketwizard.com/contact/inquiry/ PocketWizard tech support] for options.
-−
 ====How do I put my MultiMAX into USB Mode to update firmware?====

← Older revision		Revision as of 15:37, 11 March 2019
Line 69:		Line 69:


−	====How do I put my MultiMAX into USB Mode to ~~Update Firmware~~?====	+	====How do I put my MultiMAX into USB Mode to update firmware?====

	To set the MultiMAX to USB mode, follow these instructions:		To set the MultiMAX to USB mode, follow these instructions:

@@ Line 69: / Line 69: @@
-====How do I put my MultiMAX into USB Mode?====
+====How do I put my MultiMAX into USB Mode to Update Firmware?====
 To set the MultiMAX to USB mode, follow these instructions:
@@ Line 79: / Line 79: @@
 #Set the MultiMAX to TRANSMIT. When the Unit is in USB mode the LCD screen should be blank, the top red LED will blink steadily and the unit should be detected by the PocketWizard Utility.
 #Release the backlight button.
 ====How do I reset my radio without the Utility?====
 Reset your [[MultiMAX]] by powering it on and then pressing * B D. You will be asked to confirm by pressing C. You can also reset the [[MultiMAX]] by holding C as you power the unit on.

@@ Line 69: / Line 69: @@
-====How do I put my MultiMAX into USB Mode? How do I reset my radio without the Utility?====
+====How do I put my MultiMAX into USB Mode?====
-With the radio powered off, press and hold the backlight button as you connect your [[MultiMAX]] via USB. The LED will continuously blink red to indicate that the radio has entered USB Mode.
+To set the MultiMAX to USB mode, follow these instructions:
-Reset your [[MultiMAX]] by powering it on and then pressing * B D. You will be asked to confirm by pressing C. You can also reset the [[MultiMAX]] by holding C while power the unit on.
+#Run the [[PocketWizard Utility]].